NinedixNinedix
NinedixNinedix
BenSolutionsAboutBlogBook your free demo

Solutions

Hotel direct booking
software that acts
when the guest decides

While the guest is deciding whether to book, Ben responds, guides, and converts. No waiting. No friction.

01

More direct bookings

Ben guides the guest from the first question all the way to a confirmed booking. Every conversation is an opportunity to convert without depending on OTAs or paying commissions.

  • Response at the moment of decision
  • Reduces pre-booking abandonment
  • Available 24 hours, 7 days
  • No intermediary commissions
02

Automatic upselling

Ben knows all your services and recommends them at exactly the right moment. Breakfast, spa, transfers, late check-out, upgrades. Extra revenue with no effort from your team.

  • Recommendation in the right context
  • Increased average ticket per stay
  • Personalized to the guest's profile
  • Active in every conversation
03

24/7 service at no extra cost

Your front desk rests. Ben doesn't. Queries, requests and bookings at any hour, in the guest's language, with the service quality that defines your hotel.

  • No limit on simultaneous conversations
  • Over 30 languages at no extra cost
  • Response in under 2 seconds
  • Warm, natural tone — never robotic
04

Responses tailored to each guest

Every message is adjusted to that guest's language, preferences, and context. This is not a generic chatbot: it is your hotel's voice in every conversation.

  • Natural, warm tone in every message
  • Sounds like your hotel, not a system
  • Remembers the context of each conversation
  • Consistent at every touchpoint
05

Real-time control panel

You know exactly what your guests are asking, when, and how Ben responds. Real data to make better decisions and continuously improve conversion.

  • Full conversation history
  • Most frequent questions by period
  • Real-time conversion metrics
  • Human intervention alerts
06

Active support included

We don't leave you alone on day one. We review Ben's performance, propose adjustments and are available for any changes. No additional cost.

  • Active performance monitoring
  • Continuous improvements and updates
  • Team available for any query
  • Training included for your team

You don't need more traffic.

You need to respond at the moment the guest decides.

Ready to get started?

30 minutes and you'll know
if Ben fits your hotel.

Book your free demo

30 min · No commitment · Personalized