Ninedix's hotel virtual assistant
Ben, the hotel virtual
assistant that
increases direct bookings
Answers your guests' questions in real time and guides the booking process all the way to completion.
The difference
Before and after Ben
- Questions unanswered at the critical moment
- Guest leaves and books through an OTA
- Generic chatbots that erode trust
- Your team answers the same questions all day
- Response in seconds, in the guest's language
- Conversations that sound like your hotel, not a machine
- Guest books directly from your website
- Your team focuses on in-person service
Cost of inaction
What happens if you do nothing
Every day, a portion of the traffic reaching your hotel's website ends up booking through an OTA or a competitor. Not because they lost interest — because they didn't get an answer at the exact moment.
You already have the traffic. You already have the interest. What's missing is someone who responds when the guest decides.
What Ben does
Responds, guides, and converts in real time
Ben activates when the user needs it. While the guest decides, Ben acts.
Answers questions instantly
Schedules, policies, availability, services. Immediate response at the moment of decision.
Suggests options based on intent
Adapts recommendations to the context of each conversation and the guest's profile.
Clears what blocks the booking
Terms, cancellations, extras. Everything the guest needs to know before confirming.
Speaks like your hotel, not a bot
Configured with the voice and values of your property. Each response sounds natural, warm, and consistent with your brand.
Live demo
Conversations that unlock bookings
- Response in under 2 seconds
- Over 30 languages, automatic detection
- Natural conversations, no scripted responses
- Detects booking intent and acts
Ben
Real conversation. No canned responses. No fixed scripts.
Control panel
What you see while Ben works
Every conversation is logged. You know what your guests are asking, in what language, and how many end in a booking.
- Real-time conversations
- Bookings influenced by Ben
- Languages and countries of origin
- Most frequent questions by period
Control panel
Hotel Mirador · Live
Chats today
0
Ben in real time
Chats this month
0
Current month
Automation
0%
Handled by AI
Active sessions
0
Right now
Time saved
0h
This week
Hot Leads
0
Recent sessions
Visitor
activeVisitor
activeVisitor
endedVisitor
endedImpact calculator
How much is Ben worth for your hotel?
Move the sliders with your hotel's data and discover the real economic impact.
Your hotel
Savings on query management
$152,624/yr
9,539 hours saved · 81,760 queries automated
Impact on direct bookings
$61,320/yr
Estimated with +2% conversion improvement
Estimated total return
$213,944/yr
Integration
Works with your hotel website
No changes to your booking system. Up and running in minutes.
Quick installation
We handle everything. In 48 hours Ben is live on your hotel website.
Compatible with any booking engine
Whatever system you use, Ben integrates without friction.
Without touching your current website
Your site stays the same. Ben is added without changing anything.
Ben doesn't answer questions.
It turns decisions into bookings.
See Ben in action
Discover how it would work
on your hotel's website.
Zero risk · No system changes · 30 minutes