Privacy Policy

1. Data controller

The controller responsible for the personal data collected through this website is Ninedix, reachable at ninedix@ninedix.com.

2. Data we collect

We only collect data that you voluntarily provide to us:

• First and last name
• Email address
• Hotel or establishment name
• Phone number (optional)

3. Purpose of processing

The personal data provided through the demo request form is used exclusively to contact you in connection with the demonstration of the Ben product and subsequent commercial follow-up. We do not use your data for any other purpose without your express consent.

4. Legal basis

The processing of your data is based on the consent you provide when you submit the contact form, in accordance with Article 6(1)(a) of the General Data Protection Regulation (GDPR).

5. Data retention

We retain your data for as long as necessary to handle your request and, where applicable, the commercial relationship. If no contractual relationship exists, data is deleted within a maximum of 24 months from the last interaction.

6. Data sharing with third parties

We do not sell or share your data with third parties. We may share information with technical service providers (such as email or infrastructure services) solely for service delivery, under confidentiality agreements and in compliance with the GDPR.

7. Your rights

You may exercise the following rights at any time:

• Access to your personal data
• Rectification of inaccurate data
• Erasure of your data
• Restriction of or objection to processing
• Data portability

To exercise these rights, write to us at ninedix@ninedix.com. You also have the right to lodge a complaint with the relevant data protection authority in your country.

8. Cookies

This website does not use tracking or advertising cookies. Only strictly necessary technical cookies may be used for the website to function.

9. Changes to this policy

We reserve the right to update this privacy policy. Any significant changes will be communicated through this website.