Terms and Conditions

1. Subject matter

These terms and conditions govern access to and use of the website ninedix.com and the service Ben, a hotel virtual assistant developed and operated by Ninedix. Accessing the site implies acceptance of these terms.

2. Description of the service

Ben is a guest service virtual assistant that integrates into the hotel client's website to answer queries, provide information and support the direct booking process. The service is provided under the conditions agreed in the individual contract with each client.

3. Use of the website

The user agrees to use this website lawfully and in accordance with these terms. The following are prohibited:

• Using the site for unlawful or illegal purposes
• Attempting to gain unauthorized access to service systems or data
• Reproducing, distributing or exploiting content without express authorization
• Taking actions that may damage, disable or overload the service

4. Intellectual property

All content on this website (text, images, design, code, brand and logos) is the property of Ninedix or its licensors and is protected by applicable intellectual and industrial property laws. Reproduction without express written authorization is prohibited.

5. Limitation of liability

Ninedix does not guarantee continuous and uninterrupted availability of the website. In no event shall Ninedix be liable for indirect, incidental or consequential damages arising from the use or inability to use the service, except as required by applicable law.

6. Modifications

Ninedix reserves the right to modify these terms at any time. Changes take effect from their publication on this site. Continued use of the site after publication of changes implies acceptance.

7. Governing law

These terms are governed by applicable law. For any dispute arising from the use of this site, the parties submit to the competent courts in accordance with current regulations.

8. Contact

For any queries relating to these terms, you can contact us at ninedix@ninedix.com.